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Bulletin

 

Label Printer Applicator, Model  TP-7
 


EXTEND THE LIFE OF YOUR PRINTHEAD

 

The printhead is the most critical component in your printer, and possibly the most delicate.  It is a consumable item just like the brakes on your car, which will eventually wear over time. However, with ongoing careful attention and maintenance, you can extend the life of your printhead. Below are photographs of three printheads.

The first printhead is brand new. The second has printed over one million linear inches of thermal transfer labels and has been properly maintained. The third printhead has printed far fewer labels, but without proper care and maintenance, signs of abrasion and contamination build-up are evident.

 

 

Preventive Maintenance

 

For optimum performance, clean the printhead regularly after every roll of thermal transfer ribbon or after every roll of direct thermal labels. Take care when handling or cleaning the printhead by removing any jewelry that may scratch the printhead and use a grounding strap or anti-static mat to discharge static electricity that could damage the printhead.

Only use pre-soaked isopropyl alcohol cleaning cloths. Turn off the printer and open the printhead. Lightly blow or brush away any loose dust and lint particles within the print mechanism. Never use any hard, metallic or abrasive objects to remove adhesives or other contaminants that may have built up on the printhead.

Press the cloth against the printhead and swipe the print elements from end to end. Then, turn the platen rollers while wiping them from side to side. Repeat this step until the cloth no longer shows dirt.

 

 

Factors to Premature Printhead Failure


Over time, the movement of media/ribbon across the printhead will wear through the protective ceramic coating, exposing and eventually damaging the print elements.

 

 

In Order to Avoid Abrasion:


- Clean your printhead frequently and use appropriate thermal transfer ribbons with backcoatings optimized to reduce friction.


- Minimize printhead pressure and burn temperature settings by optimizing the balance between the two.


- Ensure that the thermal transfer ribbon is as wide or wider than the label media, to prevent exposing the elements to the more abrasive label material.

Printhead contamination from direct thermal media or thermal transfer ribbon may occur in applications requiring high burn settings, high head pressure, high speed or high volume. This contamination will build up on the printhead elements, creating a barrier to the heat transfer required to produce high quality images. Contaminant build-up occurs gradually and results in poor print quality that may look like faded print or failed print elements. This build-up is very resistant to cleaning with the pre-soaked cloths and is difficult to remove.

 

 

To Avoid Ribbon Backcoating Build-up:

 

- Follow the recommended printhead preventive maintenance procedures.


- Use our cleaning cards to remove printhead contamination build-up quickly and easily.


- Cleaning cards They consist of a specially coated film that removes contamination build-up without damaging the printhead. It is recommended to use them when you see degrading print quality that looks like faded print or a failed print element that cannot be corrected by cleaning with the pre-soaked cleaning swabs.


- Cleaning cards extend the life of your printhead, a costly part in your printer. They are an inexpensive, easy and quick way to remove contaminants without having to remove the printhead.

 

 

How to Use the Cleaning Cards:

 

-  Turn power off from the printer.

- Open the printhead, remove media and ribbon from the print mechanism.

- Clean the printhead per the recommended preventive maintenance procedures.

- Position the card in the print path, placing the glossy side down away from the printhead.

- Close and latch the printhead. Slowly pull the full length of the card through the print  mechanism.
-  Again, clean the printhead per the recommended preventive maintenance procedures.
-  Reload media and ribbon, close and latch the printhead.
-  Print labels and inspect for improved print quality. If quality has not improved, use the cleaning card once again

 

If the situation remains, contact our technical support staff.  Usually, only one pass is required to remove contamination build-up.

 

Each card can be used up to ten times.  Dispose of the card when residue build-up or other contamination is apparent.  We offer several cleaning card formats, according to the width of your printer. Please refer to the list below to identify the format that suits your needs.

 

Original Products:
TP2386 (3 1/2 x 10)
TP2388 (5 1/4 x 10)
TP2389 (6 3/4 x 10)
TP2390 (8 3/4 x 10)

 

Generic Products:
TP2439 (4 x 6)
TP2440 (6 x 6)


You can order your cleaning cards by contacting Josée Pagé at 450-922-6622 ext. 210, or by fax at 450-922-3422.